Saturday, June 21, 2008

Finally! She stops whining!!

After all the whining I did about the bad service we'd had lately, I'd like to take a moment to mention the good service we had.

After we had the leak located (which turned out to be an unneccesary $400... now we know), we decided to get a second quote on the repair work. Jack called Ernie's Plumbing Service, and their quote was quite a bit lower than the first place's, so Jack scheduled them for Friday morning at 8:30.

They were actually early!!!

Then, when there were problems with the valve that shuts off the water coming through the water heater, he replaced that and a bunch of piping, then didn't charge us for it.

He was done earlier than estimated so he took off some of the price.

Then he gave us the "membership" thing that people usually have to pay $85 for, for free - I guess now they come out and inspect the house yearly and let you know if there are any problems with the plumbing.

He also gave us a magnet for our fridge that gets us 10% off future services if we have it on our fridge.

And on top of that, Jack said he was incredibly friendly and professional.


If you're in need of a plumber, this one is Juan (#200 - I don't know what that means but he wrote that on our magnet) at Ernie's Plumbing service - phone numbers 214-651-1155 and 972-423-1996.